Just one day:
May 23rd, 2024 / Astana / Sheraton Hotel

The Hotel Industry In New Conditions

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About the Conference

An annual professional business event that brings together leading experts and specialists in the field of hotel real estate, development companies, and financial institutions from Kazakhstan, Uzbekistan, and Kyrgyzstan.

Who Should Attend

Investors, property owners, hotel and hotel chain CEOs, developers and technology suppliers, providers of goods and services for hotels, and anyone interested in the hotel business.

Investors and Property Owners

Gain crucial connections and specific actions to create your modern hotel.

Hotel CEOs

Analysis of current trends, financial and technological strategies, and practical tools for development.

Service Providers and IT Solutions

Familiarize with industry needs and present your innovative products to increase market share.

Operators and Consultants

New contacts with industry professionals who make investment decisions.

How it was in 2023

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Agenda of the conference

Time Content
9.30 – 10.00 Registration
10.00 – 11.30 Session #1: Global Trends and Their Impact. Global hospitality trends:
  • Analysis and market impact;
  • Financial strategies in the hotel industry: Major chains vs. boutique hotels;
  • Hotel industry analytics: Trends, development strategies;
  • The role of technology in enhancing hotel competitiveness.
11.30 – 12.00 Coffee break
12.00 – 13.30 Session #2: Modern Trends in the Hotel Business
  • New accommodation formats: Evolution and impact on customer needs (aparthotels, boutique hotels, etc.);
  • New approaches to creating profitable hotel concepts and serviced apartments;
  • How to increase the profitability of hotel services in the short term without increasing expenses;
  • Creating unique hotel spaces.
13.30 – 14.30 Lunch
14.30 – 16.00 Session #3: Management and Service in the Hotel Industry
  • Optimizing operational efficiency in hotels;
  • Human resource management in the hotel business;
  • The role of technology in improving service quality;
  • Revenue management and pricing strategies in the hotel industry;
  • Service culture and the implementation of corporate standards;
  • Improving service quality through training and development.
16.00 – 17.00 Conference conclusion, signing of the memorandum.

Submit your application to participate in the CREW Conference "The Hotel Industry in New Conditions"

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